Web Assistance

PST provides part time and dedicated website assistance support for design, image, content, enhancement and overall maintenance of the site. PST continuously looks for ways to improve existing processes to make our clients more efficient and productive.

Many companies don’t require or have staff to handle IT staff and support. PST has demonstrated experience providing full application life cycle support from requirements development, customer support, issue resolution and scheduled product maintenance and enhancement upgrades. PST is the primary support organization providing design, develop and maintenance support for all website enhancements, maintenance and site hosting.

Keeping a Fresh Presence

An organization of 493 million people bridging 27 countries and 23 languages required an IT services company to handle all website related design and development changes for their Content Management System (CMS). Their website portal serves as a primary informational portal. PST is the primary support organization providing design, develop and maintenance support for all website enhancements, maintenance and site hosting. The site has over 4,300 pages and is managed against response and resolution SLAs.

Ad-Hoc Support and Enhancements

A local non-profit requires ad hoc changes based on the requests of its large organization. PST provided an ecommerce solution to enable online collection of funds along with automated techniques to save its volunteer staff countless hours of manual support time. Registration, payment and daily operations were automated. 

 

Continued enhancements and improvements

Website and appliction assistance is provided to an organization that continues to grow with its customer base. As the company continues to grow, the paper processing became unmanageable so PST continues to automate different processes.

Support for ongoing site changes.